Devices sold by PRAXIS are covered by manufacturer’s warranty (in accordance with the warranty period for a given line of products).

The conditions and period of warranty depend on the product type and are specified in the warranty card.

Warranty repairs are carried out at a manufacturer’s repair point or at the head office of PRAXIS.

A warranty claim should include a copy of the invoice, the warranty card or filled-in warranty claim card, and a brief description of damage.

Objects of warranty claims are sent it at the sender’s expense; repaired/replaced goods are returned at the expense of PRAXIS.

We reserve the right not to accept or replace goods which are in working order.


Quality complaint:

Fill in complaint form: here

Quantitative complaint:
Fill in complaint form: here

Forms to download:

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