Warranty
Devices sold by PRAXIS are covered by manufacturer’s warranty (in accordance with the warranty period for a given line of products).
The conditions and period of warranty depend on the product type and are specified in the warranty card.
Warranty repairs are carried out at a manufacturer’s repair point or at the head office of PRAXIS.
A warranty claim should include a copy of the invoice, the warranty card or filled-in warranty claim card, and a brief description of damage.
Objects of warranty claims are sent it at the sender’s expense; repaired/replaced goods are returned at the expense of PRAXIS.
We reserve the right not to accept or replace goods which are in working order.
Quality complaint:
Fill in complaint form: here
Quantitative complaint:
Fill in complaint form: here
Forms to download: